Guarantee Service

Legal guarantee

Goods are covered by statutory rights under the legal guarantee. These rights apply independently of any voluntary guarantees offered by a manufacturer or seller.

More about your legal guarantee rights: “Your Europe”

5-Year Trisa Guarantee

Since 01/01/2017, Trisa Electronics AG has provided a worldwide 5-year guarantee* from the date of purchase.

Thanks to our service centres in Switzerland, Germany, Austria and Italy, customers throughout Europe benefit from fast and reliable support – even across national borders.

* Excluding toothbrushes, rechargeable batteries and products without the Trisa logo.

Replacement

Simple replacement of defective small appliances.

Support

Reliable telephone support for all enquiries.

Repair

Fast repairs with a focus on product quality.

Extended 7-Year Guarantee

Damage to new large stainless-steel refrigerators & Food Centers is covered for a full 7 years (specially marked models).

If something does go wrong, our in-house customer service team in Triengen personally handles every request and takes care of all concerns as quickly as possible.