Warranty

Since 01.01.2017, Trisa Electronics AG has offered a worldwide 5-year warranty* from the date of purchase.
Thanks to our service centers in Switzerland, Germany, Austria, and Italy, customers across Europe benefit from fast and reliable support – even across borders.
* Excluding toothbrushes, batteries, and products without the Trisa logo.


Replacement
Simple replacement of defective small appliances.

Support
Reliable phone support for all inquiries.

Repair
Fast repair service with a focus on product quality.

Extended 7-Year Warranty
For new, large stainless steel refrigerators and food centers, damages are covered for a full 7 years (clearly marked products).

If something isn't working as expected, our in-house customer service team in Triengen will handle your request personally and provide a swift solution.
European Service Centers
Switzerland
Trisa Electronics AG
Repairs · Kantonsstrasse 121 · CH‑6234 Triengen
Tel: +41 41 933 00 30
Email: info@trisaelectronics.ch
Austria
SCD Handels GmbH
Unterhaus 33 · AT‑2851 Krumbach
Tel: +43 2647 4304070
Fax: +43 2647 4304014
Email: service@trisaelectronics.at
Germany
Ernst Lorch KG
Bildstockstraße 9 · D‑72458 Albstadt
Tel: +49 7431 124 200
Email: HG@lorch-gruppe.com
Italy
Trisa Italia
Via Golfreda 6 · I‑40136 Bologna
Tel: +39 335 388 680
Fax: +39 051 589 243
Email: trisa.italia@libero.it