Warranty

5 Years Guarantee Logo

Since 01.01.2017, Trisa Electronics AG has offered a worldwide 5-year warranty* from the date of purchase.

Thanks to our service centers in Switzerland, Germany, Austria, and Italy, customers across Europe benefit from fast and reliable support – even across borders.

* Excluding toothbrushes, batteries, and products without the Trisa logo.

Customer Service – Phone Support
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Replacement

Simple replacement of defective small appliances.

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Support

Reliable phone support for all inquiries.

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Repair

Fast repair service with a focus on product quality.

7 Years Guarantee Logo

Extended 7-Year Warranty

For new, large stainless steel refrigerators and food centers, damages are covered for a full 7 years (clearly marked products).

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If something isn't working as expected, our in-house customer service team in Triengen will handle your request personally and provide a swift solution.

European Service Centers

Switzerland

Trisa Electronics AG
Repairs · Kantonsstrasse 121 · CH‑6234 Triengen

Tel: +41 41 933 00 30
Email: info@trisaelectronics.ch

Austria

SCD Handels GmbH
Unterhaus 33 · AT‑2851 Krumbach

Tel: +43 2647 4304070
Fax: +43 2647 4304014
Email: service@trisaelectronics.at

Germany

Ernst Lorch KG
Bildstockstraße 9 · D‑72458 Albstadt

Tel: +49 7431 124 200
Email: HG@lorch-gruppe.com

Italy

Trisa Italia
Via Golfreda 6 · I‑40136 Bologna

Tel: +39 335 388 680
Fax: +39 051 589 243
Email: trisa.italia@libero.it