9518.7010
Hard floor cleaner "Wet Clean Comf. T1870"
Troubleshooting
1. product group
2. Product
3. Faults
The device smells strange
Empty the dust container or dust bag regularly and clean the device thoroughly. If liquids get into unintended areas, this can lead to odor development in the motor. Immediately switch off the device and do not continue to use it.
The hard floor cleaner cannot be turned on
Check if the battery of the hard floor cleaner is properly charged. Make sure that the connection between the battery and the device is correct and no cables are loose or damaged. Also, verify if the power switch is in the correct position to turn it on.
The hard floor cleaner leaves streaks on the floor
Check if the brush roll is clean and free from deposits. Ensure that the fresh water tank is filled with clean water and the dirty water tank is regularly emptied. Use the hard floor cleaner in even strokes and avoid using too much detergent to prevent streaking.
The device is not cleaning or only insufficiently
Make sure that the battery is fully charged. Check if the battery may be old and needs to be replaced. Avoid charging the battery for too short a time or letting it fully discharge for extended periods. Check if the dirty water tank is full and empty it as needed. Ensure that the HEPA filter is clean and not blocked. Clean the brush roll regularly to ensure optimal performance.
The floor rollers are not wet
Ensure that the spray water tank is filled and that the spray water outlet is not clogged or blocked. Rinse the floor rollers under the tap before use to ensure optimal cleaning from the start.
There is water in the brush base
This is normal. The water can usually be dried out. Make sure to dry the area after use.
The brush rolls are not rotating
Check if the battery is low or needs to be replaced. Make sure the brush rolls are not jammed and remove any long hair or dirt if necessary.