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Home8 / WWAlarm / Alarm360 is shut down

Important information

Home8 / WWAlarm / Alarm360 is no longer available for general users. Services are now offered under a subscription model.

If you’d like to continue using Home8, please contact:

globalsupport@syslinktech.com

Plans & pricing

Basic
$5.99 / month
  • Live‑View recording (manual)
  • Local video storage (microSD where available)
  • Adjustable motion sensitivity
  • 1 authorised user
Premium
$9.99 / month
  • Event‑triggered recording (30 s clips)
  • 24/7 recording (except Wi‑Fi camera)
  • Person detection on all cameras
  • Cloud backup (Dropbox)
  • 2 authorised users
  • Emergency contacts & local authorities shortcuts

Comparison of key differences

Home8 service plans – comparison

Recording

Basic: Live‑View recording directly from the smartphone (manual).
Premium: event‑triggered recording (30 s on e.g. door/window or motion sensor) and 24/7 recording. All cameras support continuous recording, except the Wi‑Fi camera (no microSD slot).

Storage

Basic: local storage via microSD (all Home8 cameras except the Wi‑Fi camera). 32 GB SDHC cards required, purchased separately. Security gateways include internal or external storage depending on model.
Premium: cloud backup via your personal Dropbox account — useful when microSD space runs out or for an off‑site copy.

Motion detection

Basic: adjustable motion sensitivity; on the Mini Outdoor Full HD camera, an additional object size (%) setting.
Premium: person detection for all cameras — reduces false alarms caused by pets or irrelevant movement.

Authorised users

Basic: 1 authorised user (arm/disarm, stream, live recording, automations).
Premium: 2 authorised users in total. Access to VideoGram (history of 30 s clips of triggered events).

Levels of monitoring control

Basic: system owner + authorised users.
Premium: adds emergency contacts (push/call if no response within 5 min) and local authorities (store numbers and call directly from the app).

Contact support  — please state Basic or Premium in the email subject.